Any previous purchases you have made will be tied your Google Account. You can restore your previous purchases at any time.
On app versions 6.0.4 or higher all you need to do is pull down and trigger the app to refresh. Closing the app and opening it again should also check your purchases are updated. If you are missing issues after trying these things, please contact us.
Yes, you own the issues for as long as you hold the account with Google and use the associated email address
You can view your Google subscriptions via your account. For more information please visit https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=ens
The app needs to be open and connected to the internet to receive the latest data and new issues, If you think there should be a new issue that you can’t see, you can try refreshing the app by pulling down anywhere on the screen.
If you are sure that the app isn’t showing the latest issue, there may be a problem caused by some corrupted data. You should try deleting and reinstalling the app
To remove an issue from your device follow these steps:
You can always download any issues you already own, they will be available to you forever
Any previous purchases you have made will be tied your Google Account. You can restore your previous purchases at any time.
On app versions 6.0.4 or higher all you need to do is pull down and trigger the app to refresh. Closing the app and opening it again should also check your purchases are updated. If you are missing issues after trying these things, please contact us.
Unfortunately, we cannot do this on your behalf. You’ll need to manage subscriptions via your account.
To manage your subscription please visit https://play.google.com/store/account/subscriptions.
For more information please visit https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Unfortunately, we cannot do this on your behalf. You’ll need to manage subscriptions via your account.
To manage your subscription, please visit https://play.google.com/store/account/subscriptions.
For more information please visit https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Free trials and Introductory Pricing are only available once on the chosen subscription term.
For example, if you previously had a Free Trial on an annual subscription, you do not qualify for Introductory Pricing or further Free Trials.
You should always take care to read information on transactional popups before you purchase
Any previous purchases you have made will be tied your Google Account. You can restore your previous purchases at any time.
On app versions 6.0.4 or higher all you need to do is pull down and trigger the app to refresh. Closing the app and opening it again should also check your purchases are updated. If you are missing issues after trying these things, please contact us.
You would normally set up your device with your Google account, so you will rarely need to reset the password to access purchases in the app. To reset the password on your Google account visit https://support.google.com/mail/answer/41078?co=GENIE.Platform%3DAndroid&hl=en
If you subscribed by tapping a button in the app, your subscription will be with Google. You can view your Google subscriptions via your account please visit https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
The other way you could have subscribed is via our online website buysubscriptions.com. You should have an account set up with your email address. It may also be that you had a subscription as a gift through buysubscriptions.com. If so, the account may be in their name.
Any previous purchases you have made will be tied your Google Account. You can restore your previous purchases at any time.
On app versions 6.0.4 or higher all you need to do is pull down and trigger the app to refresh. Closing the app and opening it again should also check your purchases are updated. If you are missing issues after trying these things, please contact us.
Unfortunately, we cannot do this on your behalf. You’ll need to manage subscriptions via your account. For more information please visit https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Any previous purchases you have made will be tied your Google Account. You can restore your previous purchases at any time.
On app versions 6.0.4 or higher all you need to do is pull down and trigger the app to refresh. Closing the app and opening it again should also check your purchases are updated. If you are missing issues after trying these things, please contact us.
You can view your Google subscriptions via your account. For more information please visit https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
If you are not satisfied with the app or with content in the app, please contact support and we will do our best to resolve the problems.
If you buy a magazine issue via Google Play (In App Purchase) and you aren’t happy with it for any reason, you can return it within two hours for a full refund. After that two hour period is up, though, you have a 48-hour window during which a refund request can be processed by Google.
However, if you are unable to get a refund via Google Play, you can still contact Support and we may be able to refund you. Your statutory rights are not affected.