If I delete an issue from my device, how do I get it back?
You can always download any issues you already own, they will be available to you forever. All you need to do is tap the cloud icon
Android App Support
Other
I forgot my password
You would normally set up your device with your Google account, so you will rarely need to reset the password to access purchases in the app. To reset the password on your Google account visit https://support.google.com/mail/answer/41078?co=GENIE.Platform%3DAndroid&hl=en
How do I archive or delete an issue from my device?
To remove an issue from your device follow these steps:
- Open the app menu and tap ““Downloaded Issues””
- To delete an issue, tap the ““Trash Can”” icon to the right of the cover image
You can always download any issues you already own, they will be available to you forever.
How can I download the issue to use outside of the app?
You cannot download any charts, patterns or other pages outside of the app. You may take a screenshot and print it for personal use only - you must not distribute any copies of magazine pages to anyone or you risk legal action for copyright infringement
How can I download the issue to send to a friend?
You cannot download any charts, patterns or other pages outside of the app. You may take a screenshot and print it for personal use only - you must not distribute any copies of magazine pages to anyone or you risk legal action for copyright infringement
How can I download the issue to save in my archive?
You cannot download any charts, patterns or other pages outside of the app. You may take a screenshot and print it for personal use only - you must not distribute any copies of magazine pages to anyone or you risk legal action for copyright infringement
How can I download a pattern or chart?
You cannot download any charts, patterns or other pages outside of the app. You may take a screenshot and print it for personal use only - you must not distribute any copies of magazine pages to anyone or you risk legal action for copyright infringement
All / Some of the pages are blurry
Unfortunately, sometimes files can get corrupted during download. When this happens, removing the issue and downloading it again will resolve the problem. Please see “How do I archive or delete an issue from my device?”